CareTria · Sell SheetLine of Service: MyRepCenter
Digital Assets
Share approved digital assets with HCPs by download or email, with limits, expiry and reporting.
Digital Assets lets Sales Reps preview, download or email approved assets to healthcare providers from MyRepCenter.
Platform Admins enable the feature for a program and define each asset’s delivery methods, expiration date and delivery limits.
Delivery Methods
- Via Download: the rep saves the asset
- Via Email: the HCP receives a link, with an optional comment of up to 2500 characters
- Preview is view-only and cannot be saved
Who Uses It
- Sales Rep: previews, downloads and emails assets
- Platform Admin (MRC or Knipper Direct): enables the feature and creates assets
How It Works
1A Platform Admin turns on Enable Digital Assets and selects delivery methods, fulfillment type and expiry language.
2The admin creates a product of type Digital Asset with delivery methods, expiration date, threshold reminder, file and limits.
3The Sales Rep opens Digital Assets and previews an asset.
4The rep downloads the asset or emails it to an HCP. Each delivery uses one from the allocation.
5Order History records every delivery. An HCP who opted out of email cannot be emailed.
6A reminder email is sent before expiry. The asset inactivates at 00:00 ET and reps see an Expired window at next login.
Common Terms You May Hear
KEY TERMDEFINITION
MRCMyRepCenter, the program portal where reps work.
Digital AssetA nonstock product delivered by download or email instead of by shipment.
Delivery MethodVia Download or Via Email, set for the program and for each asset.
RemainingDeliveries left for an asset in the current period. At 0 the download and email icons are disabled.
Threshold ReminderSetting that triggers the Expiring Soon reminder email.
Opt-OutAn HCP who unsubscribes from email. The email cannot be sent to that HCP.
© 2026 CareTria. All Rights Reserved.Digital Assets · 1 of 2
Digital Assets · MyRepCenter
The Platform Is Configurable to Include
Admin Configuration
- Enable Digital Assets toggle, off by default
- Delivery methods: Via Download, Via Email
- Fulfillment type: physical and digital, or digital only
- Expiry language up to 2500 characters, with hyperlinks
- Message when a delivery method is later disabled
Asset Setup
- Product type Digital Asset
- Delivery method, expiration date and threshold reminder
- Asset file and delivery limits per period
Rep Experience
- Assets list with Remaining deliveries
- View-only preview
- Download or email with optional comment and a copy to self
- Order History with a Digital Assets view
Notifications and Reports
- Daily expiry reminder email to reps who used the asset, once per asset
- Automatic inactivation at 00:00 ET
- Expired window at the next login
- Digital Asset Activity and Expiration reports (.xlsx)
- Every delivery audited
© 2026 CareTria. All Rights Reserved.Digital Assets · 2 of 2